Emergency Management Experience
Emergency Medical Services Professional
New York | 2013 – Present
Experienced EMS professional with more than a decade of service across volunteer and professional emergency medical systems. Extensive background in patient care documentation, operational communication, field training, and emergency response within fast-paced and highly regulated healthcare environments.
Professional Experience
- Produce and review approximately 5,000 patient care reports annually while maintaining accuracy, consistency, and compliance within standardized EMS reporting systems.
- Translate complex patient assessments, incident details, and operational information into clear, structured narratives that support continuity of care, legal standards, and quality assurance initiatives.
- Train and mentor new EMS personnel as a Field Training Officer (FTO), focusing on documentation standards, operational readiness, patient care procedures, and professional development.
- Collaborate with healthcare providers, emergency responders, dispatch personnel, and multidisciplinary teams to ensure effective communication during high-pressure and time-sensitive incidents.
- Deliver emergency medical care across volunteer and professional EMS organizations throughout Fulton, Montgomery, and Rensselaer counties.
- Recognized for strong communication skills, attention to detail, procedural consistency, and the ability to maintain accuracy under demanding operational conditions.
Lieutenant (EMS) / Vice President — Volunteer Fire Department
New York | 2012 – 2023
Served in leadership positions within volunteer fire and ambulance organizations, overseeing operational readiness, procedural documentation, personnel development, and organizational communication.
Leadership & Administrative Experience
- Led the development, revision, and implementation of Standard Operating Procedures (SOPs), department policies, training materials, and organizational handbooks.
- Converted operational requirements and regulatory standards into clear, user-focused documentation for personnel ranging from new recruits to executive leadership.
- Collaborated with department leadership and subject-matter experts to standardize procedures, improve workflow consistency, and strengthen documentation usability.
- Supported compliance with safety protocols, operational standards, and departmental objectives while contributing to continuous process improvement initiatives.
- Supervised and mentored volunteer EMS personnel in emergency response operations, report writing, and departmental procedures.
- Served in volunteer fire and ambulance leadership roles for more than a decade, supporting emergency response readiness and community service operations across multiple New York counties.